Mercure Budapest Castle Hill Hotel, Budapest
About the Hotel
Mercure Budapest Castle Hill, a 4-star hotel in the historical Castle District, features 390 accommodations and
Soundproofed Modern Accommodations
Hungarian Dining Experience
The
Business Services Safety
Hotel Mercure Budapest Castle Hill provides
Central Castle Location
Located just
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at Mercure Budapest Castle Hill was enjoyable, with a great location near metro and Buda Castle. The staff stood out as exceptionally friendly and helpful, particularly Claudia and Andrea, who went the extra mile. However, the room was smaller than expected based on photos, and the initial check-in experience left much to be desired due to a rude staff member.
I had an overall decent stay at the Mercure Budapest Castle Hill. The location was fantastic, as I was just a short walk away from Buda Palace and other attractions. However, I found the breakfast options quite disappointing and lacking in variety. Also, the service I received upon arrival was frustrating, which overshadowed some of the positives of my experience.
My experience at Mercure Budapest Castle Hill had its ups and downs. On the positive side, the staff was friendly and accommodating, which brightened my stay. However, I encountered several issues, such as room cleanliness and a noisy air conditioning system, that made my visit less enjoyable than expected.
My stay at Mercure Budapest Castle Hill was a mixed experience. The location was convenient for accessing the metro and nearby attractions, which I truly appreciated. However, I faced several issues during my visit, particularly with the check-in process and housekeeping standards. Unfortunately, these problems overshadowed the positives.
My stay at Mercure Budapest Castle Hill had its ups and downs. The comfortable beds made for a decent night's sleep, but the staff's rudeness and initial chaos during check-in left a bad impression. While the breakfast offered variety and the rooms were modern and clean, the service aspect definitely needs attention.